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 EastCoast provides timely customer support services

Learn to use HVAC CAD/CAM software

HVAC Shop Consulting

Support Services

At EastCoast we start every customer conversation by listening. Providing US-based live telephone support to our EC CAD 2007, EC Fabrication for AutoCAD MEP 2007 and EC Maker customers is one of the most important activities in our company.  Providing on-site technical and mechanical support for our plasma cutting tables throughout North America is equally important. Our goal is that whenever and wherever you need help we’ll be there.

Every employee at EastCoast understands the problems and challenges you face in the HVAC sheet metal and piping business. Our engineers and support technicians are industry experienced and are trained to respond as quickly as possible to calls or email regarding EC CAD 2007, EC Fabrication for AutoCAD MEP 2007 and EC Maker or our EC Series 2000, or plasma cutting tables upgrades.

Training
We provide a full range of training, support, and consulting services.

EastCoast’s training programs are designed to help you make the most of your HVAC CAD and HVAC CAM software investment. Each course is taught by an industry experienced instructor who will ensure that you will be productive as soon as you return to your HVAC sheet metal or HVAC piping shop

Support 
EastCoast’s support services will help you keep your valuable systems up and running. You can download the most up to date CAD and CAM software directly from the EastCoast website. EastCoast also offers frequent training webcasts throughout each month covering topics that were introduce in training classes.

Consulting 
EastCoast works closely with customers who are looking for assistance in taking their shop to the next generation of fabrication.  Contact our professional consulting services to find out how EastCoast can help. 

 
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  Call EastCoast - Toll Free: 1 800 334 2977 | U.S. Phone: +1 (978) 952-2838
Note: 800 numbers do not work from outside the U.S.